Privacy Policy

Contact and business information may include your name, company, email address, phone number, and communications. Quote information may include project type, quantities, artwork or packaging requirements, timing, and other details you choose to provide.

Order-request and order information processed through Shopify may include contact details, shipping and billing details, requested or purchased products, transaction status, and order history. An unpaid draft order request does not collect payment-card information. Render Packaging does not receive your complete payment-card number from Shopify checkout.

Technical information may include IP address, browser and device details, referring page, pages viewed, timestamps, approximate location, security events, and storefront interactions. The cart and analytics preference are stored in your browser.

We receive information directly from you, automatically from your browser and device, and from service providers that support order requests, checkout, hosting, analytics, communications, fraud prevention, shipping, and order fulfillment.

We use information to provide the storefront; prepare quotes; create unpaid Shopify draft order requests; create carts and complete accepted orders; confirm availability, freight, taxes, pricing, and payment; deliver, support, cancel, return, or refund orders; communicate with you; maintain security; prevent abuse and fraud; troubleshoot failures; comply with law; and improve products and site performance.

We limit collection, use, and retention to what is reasonably necessary for these purposes or another compatible purpose disclosed to you.

Essential browser storage preserves your cart and privacy preference. These features operate even when optional analytics is disabled.

Google Analytics loads only after you select “Allow analytics.” When allowed, it may use first-party identifiers and collect page, event, device, browser, session, and approximate-location information. We do not send quote-form text, names, email addresses, phone numbers, full search URLs, or payment details to Google Analytics. Advertising storage, Google signals, and ad personalization are disabled in our tag configuration.

You can change the choice at any time using the “Privacy choices” control. Withdrawing consent sends a denied consent update and removes accessible Google Analytics cookies for this site.

This storefront detects supported Global Privacy Control (GPC) and browser Do Not Track signals. When either signal is active, optional analytics remains disabled even if the browser previously stored an analytics grant.

Because browser signals apply to a browser or device, use the signal on each browser or device you want covered. You may also contact us to make a request concerning information linked to you.

We disclose information to service providers and contractors only as needed for the purposes above. These may include Shopify for carts, draft order requests, checkout, payment processing, customer accounts, and orders; Vercel for hosting and security; Google Analytics when you consent; email and quote-storage providers; professional advisers; carriers; and fulfillment partners.

We may also disclose information when reasonably necessary to comply with law, protect rights and safety, investigate fraud, or complete a merger, financing, sale, or transfer of all or part of the business subject to appropriate protections.

Render Packaging does not sell personal information for money. This frontend does not use personal information for cross-context behavioral advertising, and its Google Analytics configuration disables advertising personalization.

Shopify may separately process information when you use Shopify checkout, customer accounts, Shop, Shop Pay, or other Shopify consumer services. Shopify describes those activities and its privacy choices in the policy linked above.

We retain information only as long as reasonably necessary for the purpose collected, including order fulfillment, customer support, accounting, tax, legal, dispute, fraud-prevention, and security obligations. Retention periods vary by record type.

We use administrative, technical, and organizational safeguards appropriate to the information we handle. No transmission or storage system can be guaranteed completely secure.

Depending on where you live and subject to legal exceptions, you may have rights to know or access personal information, correct it, delete it, obtain a portable copy, limit certain sensitive-information uses, or opt out of sale, sharing, or targeted advertising. We will not unlawfully discriminate against you for exercising a privacy right.

To submit a request, email Orders@renderpackaging.com or call (213) 757-8064. We may need to verify the request and may retain limited records showing that it was handled. An authorized agent may submit a request where permitted by law.

The storefront is intended for United States business purchasers and is not directed to children. We do not knowingly collect personal information from children under 13 through this frontend.

We may update this policy when our practices or legal obligations change. Material changes will be posted here with a revised effective date and, when required, additional notice.

Questions and privacy requests may be sent to Orders@renderpackaging.com or made by phone at (213) 757-8064.