Support
Frequently asked questions
Quick answers on ordering, samples, compliance and custom work.
Do you sell to individuals?
We're a wholesale supplier for licensed brands, operators and retailers — case quantities, wholesale pricing.
Can I get samples first?
Yes — we'd rather you confirm fit and feel before committing to cases. Call or email and we'll send samples.
How do I evaluate compliance?
Use product attributes to narrow your options, request documentation for the exact assembled configuration, and confirm the finished package against the rules for your product and market.
How fast do orders ship?
In-stock items ship from our California facility — no overseas lead times. Timelines are confirmed on every order.
Do you do custom branding?
Yes — custom and private-label programs with in-house design support. Start at the Custom Packaging page.